/* ==========================================================================
   Eliasdev Support — Stylesheet im Design von eliasdev.de
   ========================================================================== */

:root,
:root[data-theme="dark"] {
  --bg: #090c14;
  --bg-secondary: #0d111c;
  --card-bg-solid: #131926;
  --card-border: rgba(148, 163, 184, 0.12);
  --text: #e7eaf1;
  --text-muted: #8a92a8;
  --accent: #3d7eff;
  --accent-light: #74a3ff;
  --accent-dark: #245ad1;
  --accent-glow: rgba(61, 126, 255, 0.35);
  --success: #22c55e;
  --warning: #f5a524;
  --danger: #f0455c;
  --shadow-sm: 0 2px 10px rgba(0, 0, 0, 0.25);
  --shadow-md: 0 12px 34px rgba(0, 0, 0, 0.38);
  --glass: rgba(17, 22, 35, 0.62);
  --glass-border: rgba(255, 255, 255, 0.08);
  --radius-lg: 18px;
  --radius-md: 12px;
  --radius-sm: 8px;
  --font-display: "Segoe UI", -apple-system, BlinkMacSystemFont, "Inter", Roboto, Arial, sans-serif;
  --font-body: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  --font-mono: ui-monospace, "SFMono-Regular", Consolas, "Liberation Mono", Menlo, monospace;
  --max-width: 1080px;
  --header-h: 72px;
}

:root[data-theme="light"] {
  --bg: #f4f6fb;
  --bg-secondary: #ffffff;
  --card-bg-solid: #ffffff;
  --card-border: rgba(15, 23, 42, 0.16);
  --text: #10152a;
  --text-muted: #4c5670;
  --accent: #2158e0;
  --accent-light: #3b6fe8;
  --accent-dark: #17429f;
  --accent-glow: rgba(33, 88, 224, 0.22);
  --shadow-sm: 0 2px 10px rgba(15, 23, 42, 0.08);
  --shadow-md: 0 14px 34px rgba(15, 23, 42, 0.14);
  --glass: rgba(255, 255, 255, 0.72);
  --glass-border: rgba(15, 23, 42, 0.14);
}

* { margin: 0; padding: 0; box-sizing: border-box; }
html { scroll-behavior: smooth; }

body {
  font-family: var(--font-body);
  background: var(--bg);
  color: var(--text);
  line-height: 1.6;
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  transition: background-color .3s ease, color .3s ease;
}

a { color: inherit; text-decoration: none; }
button, input, select, textarea { font: inherit; color: inherit; }
img { max-width: 100%; display: block; }

.container {
  width: 100%;
  max-width: var(--max-width);
  margin-inline: auto;
  padding-inline: 24px;
}

/* Header ------------------------------------------------------------------*/
.site-header {
  position: sticky;
  top: 0;
  z-index: 500;
  height: var(--header-h);
  display: flex;
  align-items: center;
  background: var(--glass);
  backdrop-filter: blur(14px) saturate(140%);
  -webkit-backdrop-filter: blur(14px) saturate(140%);
  border-bottom: 1px solid var(--glass-border);
}

.nav {
  width: 100%;
  max-width: var(--max-width);
  margin-inline: auto;
  padding-inline: 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.1rem;
}

.brand-mark {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  flex-shrink: 0;
}

.brand-mark img { width: 100%; height: 100%; object-fit: contain; border-radius: 6px; }

.brand-fallback {
  display: none;
  width: 26px;
  height: 26px;
  stroke: var(--accent);
  flex-shrink: 0;
}

.brand-sub {
  font-size: .7rem;
  font-family: var(--font-mono);
  color: var(--text-muted);
  font-weight: 500;
  letter-spacing: .04em;
  text-transform: uppercase;
}

.nav-links { display: flex; align-items: center; gap: 4px; }

.nav-links a {
  padding: 9px 14px;
  border-radius: 999px;
  font-size: .9rem;
  font-weight: 500;
  color: var(--text-muted);
  transition: color .2s ease, background-color .2s ease;
}

.nav-links a:hover, .nav-links a.is-active { color: var(--text); background: var(--glass-border); }

.nav-actions { display: flex; align-items: center; gap: 10px; }

.theme-toggle {
  position: relative;
  width: 46px;
  height: 26px;
  border-radius: 999px;
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  cursor: pointer;
  flex-shrink: 0;
}

.theme-toggle .knob {
  position: absolute;
  top: 2px;
  left: 2px;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  background: var(--accent);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform .25s ease;
}

.theme-toggle .knob svg { width: 12px; height: 12px; stroke: #fff; }
:root[data-theme="light"] .theme-toggle .knob { transform: translateX(20px); }

.user-chip {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 12px 6px 6px;
  border-radius: 999px;
  border: 1px solid var(--card-border);
  font-size: .84rem;
}

.user-chip .avatar {
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--accent), var(--accent-dark));
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: .7rem;
  font-weight: 700;
  flex-shrink: 0;
}

/* Buttons -------------------------------------------------------------------*/
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 22px;
  border-radius: 999px;
  font-weight: 600;
  font-size: .92rem;
  border: 1px solid transparent;
  cursor: pointer;
  transition: transform .2s ease, box-shadow .2s ease, border-color .2s ease, background-color .2s ease, color .2s ease;
}

.btn-primary {
  background: linear-gradient(135deg, var(--accent), var(--accent-dark));
  color: #fff;
  box-shadow: 0 8px 22px var(--accent-glow);
}
.btn-primary:hover { transform: translateY(-2px); box-shadow: 0 12px 28px var(--accent-glow); }
.btn-primary:disabled { opacity: .6; cursor: default; transform: none; }

.btn-ghost {
  background: transparent;
  border-color: var(--card-border);
  color: var(--text-muted);
}
.btn-ghost:hover { color: var(--text); border-color: var(--accent-light); }

.btn-danger { background: rgba(240, 69, 92, .12); color: var(--danger); border-color: var(--danger); }
.btn-danger:hover { background: rgba(240, 69, 92, .2); }

.btn-secondary {
  background: rgba(148, 163, 184, .12);
  color: var(--text);
  border: 1px solid var(--card-border);
}

.btn-secondary:hover {
  background: rgba(148, 163, 184, .2);
  border-color: var(--accent-light);
}

.btn-sm { padding: 8px 16px; font-size: .82rem; }
.btn-block { width: 100%; }

/* Karten ----------------------------------------------------------------------*/
.card {
  background: var(--card-bg-solid);
  border: 1px solid var(--card-border);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-sm);
  padding: 30px;
}

.card-sm { padding: 20px 22px; border-radius: var(--radius-md); }

/* Seiten Kopf -------------------------------------------------------------*/
.page-hero { padding: 44px 0 8px; }
.page-hero .eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--accent-light);
  margin-bottom: 12px;
}
.page-hero .eyebrow::before {
  content: "";
  width: 7px; height: 7px; border-radius: 50%;
  background: var(--accent);
  box-shadow: 0 0 0 4px var(--accent-glow);
}
.page-hero h1 { font-family: var(--font-display); font-size: clamp(1.6rem, 4vw, 2.2rem); font-weight: 700; margin-bottom: 10px; }
.page-hero p { color: var(--text-muted); max-width: 620px; }

.section { padding: 32px 0 64px; }

/* Formulare ---------------------------------------------------------------*/
.form-group { margin-bottom: 20px; }
.form-group label { display: block; font-size: .88rem; font-weight: 600; margin-bottom: 8px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }

.form-group input[type="text"],
.form-group input[type="email"],
.form-group input[type="password"],
.form-group input[type="tel"],
.form-group input[type="file"],
.form-group select,
.form-group textarea {
  width: 100%;
  padding: 12px 15px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  color: var(--text);
  font-size: .95rem;
  transition: border-color .2s ease;
}

.form-group textarea { resize: vertical; min-height: 130px; }

.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  outline: none;
  border-color: var(--accent-light);
  box-shadow: 0 0 0 3px var(--accent-glow);
}

.form-hint { font-size: .78rem; color: var(--text-muted); margin-top: 6px; }
.form-error { font-size: .8rem; color: var(--danger); margin-top: 6px; }
.required { color: var(--danger); }

/* Meldungen -----------------------------------------------------------------*/
.alert {
  padding: 14px 18px;
  border-radius: var(--radius-sm);
  font-size: .9rem;
  margin-bottom: 18px;
  border: 1px solid transparent;
}
.alert-error { background: rgba(240, 69, 92, .09); border-color: var(--danger); color: var(--danger); }
.alert-success { background: rgba(34, 197, 94, .1); border-color: var(--success); color: var(--success); }
.alert-info { background: var(--accent-glow); border-color: var(--accent-light); color: var(--accent-light); }

/* Badges (Status, Rollen) ----------------------------------------------------*/
.badge {
  display: inline-flex;
  align-items: center;
  padding: 4px 11px;
  border-radius: 999px;
  font-size: .72rem;
  font-weight: 700;
  letter-spacing: .02em;
  text-transform: uppercase;
  white-space: nowrap;
}
.badge-open { background: var(--accent-glow); color: var(--accent-light); }
.badge-pending { background: rgba(245, 165, 36, .16); color: var(--warning); }
.badge-answered { background: rgba(34, 197, 94, .14); color: var(--success); }
.badge-closed { background: rgba(138, 146, 168, .16); color: var(--text-muted); }
.badge-role-admin { background: rgba(240, 69, 92, .14); color: var(--danger); }
.badge-role-bearbeiter { background: var(--accent-glow); color: var(--accent-light); }
.badge-role-supporter { background: rgba(138, 146, 168, .16); color: var(--text-muted); }

/* Ticket Liste (Dashboard) ---------------------------------------------------*/
.ticket-table { width: 100%; border-collapse: collapse; }
.ticket-table th {
  text-align: left;
  font-size: .74rem;
  text-transform: uppercase;
  letter-spacing: .04em;
  color: var(--text-muted);
  padding: 12px 14px;
  border-bottom: 1px solid var(--card-border);
}
.ticket-table td {
  padding: 14px;
  border-bottom: 1px solid var(--card-border);
  font-size: .9rem;
  vertical-align: middle;
}
.ticket-table tr:last-child td { border-bottom: none; }
.ticket-table tr:hover td { background: var(--bg-secondary); }
.ticket-number { font-family: var(--font-mono); color: var(--accent-light); font-size: .82rem; }

.filter-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-bottom: 22px;
}
.filter-bar select, .filter-bar input {
  padding: 9px 14px;
  border-radius: 999px;
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  color: var(--text);
  font-size: .85rem;
}

/* Ticket Thread ---------------------------------------------------------------*/
.thread { display: flex; flex-direction: column; gap: 14px; margin: 24px 0; }
.message-bubble {
  padding: 16px 18px;
  border-radius: var(--radius-md);
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  max-width: 720px;
}
.message-bubble.is-staff { border-color: var(--accent-glow); background: linear-gradient(135deg, var(--accent-glow), transparent); margin-left: auto; }
.message-bubble.is-system {
  max-width: 100%;
  border-style: dashed;
  border-color: var(--accent);
  background: var(--bg-secondary);
}
.message-bubble.is-system .message-meta strong { color: var(--accent-light); }
.message-meta { display: flex; justify-content: space-between; gap: 12px; font-size: .78rem; color: var(--text-muted); margin-bottom: 8px; }
.message-meta strong { color: var(--text); }
.message-body { white-space: pre-wrap; word-wrap: break-word; font-size: .93rem; }
.message-attachments { margin-top: 10px; display: flex; flex-wrap: wrap; gap: 8px; }
.message-attachments a {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 6px 12px; border-radius: 999px;
  border: 1px solid var(--card-border);
  font-size: .78rem; color: var(--accent-light);
}

/* Interne Ticketnotizen ------------------------------------------------------*/
.internal-notes-help,
.internal-notes-empty {
  color: var(--text-muted);
  font-size: .78rem;
}
.internal-notes-help { margin-bottom: 14px; }
.internal-notes-empty { margin-top: 16px; }
.internal-note-form textarea { min-height: 96px; }
.internal-notes-list {
  display: grid;
  gap: 10px;
  margin-top: 16px;
  max-height: 440px;
  overflow-y: auto;
  padding-right: 4px;
}
.internal-note {
  padding: 12px;
  border: 1px solid rgba(245, 158, 11, .35);
  border-radius: var(--radius-sm);
  background: rgba(245, 158, 11, .07);
}
.internal-note-meta {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 7px;
  color: var(--text-muted);
  font-size: .72rem;
}
.internal-note-meta strong { color: #fbbf24; }
.internal-note-body {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  font-size: .84rem;
}

/* Stat Kacheln (Dashboard) ---------------------------------------------------*/
.stat-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 16px; margin-bottom: 28px; }
.stat-card { padding: 20px; }
.stat-card .stat-value { font-family: var(--font-display); font-size: 1.8rem; font-weight: 700; }
.stat-card .stat-label { color: var(--text-muted); font-size: .82rem; margin-top: 4px; }

/* Footer ----------------------------------------------------------------------*/
.site-footer { border-top: 1px solid var(--card-border); padding: 32px 0; margin-top: 60px; }
.site-footer .container { display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 12px; }
.site-footer p { color: var(--text-muted); font-size: .82rem; }
.site-footer a { color: var(--text-muted); font-size: .82rem; }
.site-footer a:hover { color: var(--accent-light); }

/* Endgültige Löschbestätigung ----------------------------------------------*/
.delete-confirm {
  margin-top: 12px;
  padding: 16px 18px;
  border-radius: var(--radius-md);
  border: 1px solid var(--danger);
  background: rgba(240, 69, 92, .07);
}
.delete-confirm p { font-size: .85rem; margin-bottom: 10px; }
.delete-confirm input[type="text"] {
  width: 100%;
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--danger);
  background: var(--bg-secondary);
  color: var(--text);
  margin-bottom: 12px;
}
.delete-confirm-actions { display: flex; gap: 8px; }
.delete-confirm-actions .btn-danger:disabled { opacity: .5; cursor: default; }

.filter-bar input[type="search"] {
  padding: 9px 14px;
  border-radius: 999px;
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  color: var(--text);
  font-size: .85rem;
}

/* Responsive -------------------------------------------------------------------*/
@media (max-width: 860px) {
  .form-row { grid-template-columns: 1fr; }
  .nav-links { display: none; }
  .ticket-table thead { display: none; }
  .ticket-table, .ticket-table tbody, .ticket-table tr, .ticket-table td { display: block; width: 100%; }
  .ticket-table tr { border-bottom: 1px solid var(--card-border); padding: 10px 0; }
  .ticket-table td { border: none; padding: 4px 0; }
  .ticket-table td::before { content: attr(data-label); display: block; font-size: .7rem; color: var(--text-muted); text-transform: uppercase; }
  .message-bubble { max-width: 100%; }
  .site-footer .container { flex-direction: column; text-align: center; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { animation-duration: .001ms !important; transition-duration: .001ms !important; }
}

/* Teamintern ---------------------------------------------------------------*/
.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.teamintern-hero { margin-bottom: 24px; }

.teamintern-shell {
  display: grid;
  grid-template-columns: minmax(220px, 260px) minmax(0, 1fr);
  min-height: 560px;
  border: 1px solid var(--card-border);
  border-radius: var(--radius-lg);
  background: var(--card-bg);
  overflow: hidden;
}

.teamintern-sidebar {
  display: flex;
  flex-direction: column;
  min-width: 0;
  padding: 18px 14px 14px;
  border-right: 1px solid var(--card-border);
  background: var(--bg-secondary);
}

.teamintern-search { margin-bottom: 14px; }
.teamintern-search input {
  width: 100%;
  padding: 10px 13px;
  border: 1px solid var(--card-border);
  border-radius: var(--radius-sm);
  background: var(--bg);
  color: var(--text);
  font: inherit;
  font-size: .84rem;
}
.teamintern-search input:disabled { opacity: .7; cursor: not-allowed; }

.teamintern-nav {
  display: grid;
  gap: 6px;
}

.teamintern-nav-link {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
  padding: 10px 11px;
  border: 1px solid transparent;
  border-radius: var(--radius-sm);
  color: var(--text-muted);
  font-size: .88rem;
  font-weight: 600;
}

.teamintern-nav-link:hover {
  color: var(--text);
  border-color: var(--card-border);
  background: var(--card-bg);
}

.teamintern-nav-link.is-active {
  color: var(--text);
  border-color: rgba(59, 130, 246, .4);
  background: var(--accent-glow);
}

.teamintern-nav-icon {
  display: inline-grid;
  place-items: center;
  flex: 0 0 28px;
  width: 28px;
  height: 28px;
  border: 1px solid var(--card-border);
  border-radius: 9px;
  color: var(--accent-light);
  font-family: var(--font-mono);
  font-size: .72rem;
}

.teamintern-profile {
  display: grid;
  grid-template-columns: auto auto minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  margin-top: auto;
  padding: 14px 8px 2px;
  border-top: 1px solid var(--card-border);
}

.presence-dot {
  width: 9px;
  height: 9px;
  border-radius: 50%;
  box-shadow: 0 0 0 3px var(--bg-secondary);
}
.presence-dot.is-online { background: #22c55e; }

.teamintern-profile .avatar {
  width: 34px;
  height: 34px;
  font-size: .78rem;
}

.teamintern-profile-text {
  min-width: 0;
  display: grid;
}
.teamintern-profile-text strong,
.teamintern-profile-text small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.teamintern-profile-text strong { font-size: .82rem; }
.teamintern-profile-text small { color: var(--text-muted); font-size: .7rem; }

.teamintern-content {
  min-width: 0;
  padding: 28px;
}

.teamintern-content-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 20px;
  padding-bottom: 22px;
  border-bottom: 1px solid var(--card-border);
}

.teamintern-content-header h2 {
  margin: 8px 0 7px;
  font-family: var(--font-display);
  font-size: clamp(1.45rem, 3vw, 2rem);
}
.teamintern-content-header p {
  max-width: 720px;
  color: var(--text-muted);
  font-size: .9rem;
}

.teamintern-add {
  min-width: 44px;
  width: 44px;
  height: 44px;
  padding: 0;
  border-radius: 50%;
  font-size: 1.4rem;
  line-height: 1;
}

.teamintern-content button:disabled { opacity: .72; cursor: not-allowed; }

.teamintern-empty {
  display: grid;
  justify-items: center;
  align-content: center;
  min-height: 380px;
  padding: 40px 20px;
  text-align: center;
}

.teamintern-empty-mark {
  display: grid;
  place-items: center;
  width: 64px;
  height: 64px;
  margin-bottom: 18px;
  border: 1px solid rgba(59, 130, 246, .45);
  border-radius: 20px;
  background: var(--accent-glow);
  color: var(--accent-light);
  font-family: var(--font-display);
  font-size: 1.55rem;
  font-weight: 700;
}

.teamintern-empty h3 {
  margin-bottom: 8px;
  font-family: var(--font-display);
  font-size: 1.15rem;
}
.teamintern-empty p {
  max-width: 560px;
  color: var(--text-muted);
  font-size: .86rem;
}

@media (max-width: 760px) {
  .teamintern-shell {
    grid-template-columns: 1fr;
    min-height: 0;
    overflow: visible;
  }

  .teamintern-sidebar {
    border-right: 0;
    border-bottom: 1px solid var(--card-border);
  }

  .teamintern-nav {
    display: flex;
    gap: 8px;
    overflow-x: auto;
    padding-bottom: 4px;
    scrollbar-width: thin;
  }

  .teamintern-nav-link {
    flex: 0 0 auto;
    white-space: nowrap;
  }

  .teamintern-profile { display: none; }
  .teamintern-content { padding: 20px 16px; }
  .teamintern-content-header { align-items: center; }
  .teamintern-content-header p { font-size: .84rem; }
  .teamintern-empty { min-height: 280px; padding: 32px 10px; }
}

@media (max-width: 460px) {
  .teamintern-hero { margin-bottom: 18px; }
  .teamintern-search { display: none; }
  .teamintern-sidebar { padding: 10px; }
  .teamintern-nav-link { padding: 8px 9px; font-size: .78rem; }
  .teamintern-nav-icon { display: none; }
  .teamintern-content-header { gap: 10px; }
  .teamintern-content-header .eyebrow { display: none; }
  .teamintern-content-header h2 { margin-top: 0; }
}


/* Teamintern Funktionen --------------------------------------------------- */
.user-chip { min-width: 150px; max-width: 190px; align-items: center; }
.user-chip-text { min-width: 0; display: flex; flex-direction: column; line-height: 1.15; }
.user-chip-text strong, .user-chip-text small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.user-chip-text strong { font-size: .82rem; }
.user-chip-text small { color: var(--text-muted); font-size: .68rem; margin-top: 3px; }

.team-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; margin-bottom: 24px; }
.team-member-card { display: flex; gap: 12px; align-items: center; padding: 14px; border: 1px solid var(--border); border-radius: 14px; background: var(--bg-secondary); }
.team-member-card > div:last-child { min-width: 0; display: flex; flex-direction: column; }
.team-member-card strong, .team-member-card span, .team-member-card small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.team-member-card span, .team-member-card small { color: var(--text-muted); font-size: .76rem; }
.team-member-avatar { position: relative; width: 42px; height: 42px; flex: 0 0 42px; border-radius: 50%; display: grid; place-items: center; background: var(--accent-glow); border: 1px solid var(--accent); font-weight: 700; }
.team-member-avatar .presence-dot { position: absolute; right: -1px; bottom: 1px; border: 2px solid var(--bg-secondary); }
.presence-dot.is-busy { background: #f59e0b; }
.presence-dot.is-dnd { background: #ef4444; }
.presence-dot.is-away { background: #94a3b8; }

.teamintern-form { display: grid; gap: 14px; padding: 16px; margin-top: 14px; border: 1px solid var(--border); border-radius: 14px; background: var(--bg-secondary); }
.teamintern-form label { display: grid; gap: 7px; font-size: .82rem; font-weight: 600; }
.teamintern-form input, .teamintern-form select, .teamintern-form textarea { width: 100%; border: 1px solid var(--border); background: var(--bg); border-radius: 10px; padding: 11px 12px; }
.teamintern-form textarea { min-height: 110px; resize: vertical; }
.form-row { display: grid; grid-template-columns: 180px 1fr; gap: 12px; }
.teamintern-create { margin-bottom: 18px; }
.teamintern-create > summary { display: inline-flex; list-style: none; cursor: pointer; }
.teamintern-create > summary::-webkit-details-marker { display: none; }
.member-checks { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 8px; }
.member-checks label, .checkbox-line { display: flex; align-items: center; gap: 8px; font-weight: 400; }
.member-checks input, .checkbox-line input { width: auto; }

.chat-layout { display: grid; grid-template-columns: 230px minmax(0,1fr); min-height: 480px; border: 1px solid var(--border); border-radius: 14px; overflow: hidden; }
.chat-list { padding: 10px; border-right: 1px solid var(--border); background: var(--bg-secondary); }
.chat-list-item { display: flex; align-items: center; gap: 10px; padding: 10px; border-radius: 10px; }
.chat-list-item:hover, .chat-list-item.is-active { background: var(--accent-glow); }
.chat-list-item > span:last-child { min-width: 0; display: flex; flex-direction: column; }
.chat-list-item strong, .chat-list-item small { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-list-item small { color: var(--text-muted); font-size: .7rem; }
.chat-panel { display: flex; flex-direction: column; min-width: 0; background: var(--bg); }
.chat-panel-header { min-height: 62px; padding: 12px 16px; border-bottom: 1px solid var(--border); display: flex; justify-content: space-between; align-items: center; gap: 12px; }
.chat-panel-header > div { display: flex; flex-direction: column; }
.chat-panel-header small { color: var(--text-muted); }
.chat-messages { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; max-height: 520px; }
.chat-message { max-width: 78%; padding: 10px 12px; border: 1px solid var(--border); border-radius: 12px; background: var(--bg-secondary); }
.chat-message.is-own { margin-left: auto; background: var(--accent-glow); border-color: var(--accent); }
.chat-message strong, .chat-message small { display: block; font-size: .7rem; color: var(--text-muted); }
.chat-message p { margin: 5px 0; overflow-wrap: anywhere; }
.chat-compose { display: grid; grid-template-columns: 1fr auto; gap: 10px; padding: 12px; border-top: 1px solid var(--border); }
.chat-compose textarea { min-height: 48px; max-height: 140px; resize: vertical; border: 1px solid var(--border); border-radius: 10px; padding: 10px; background: var(--bg-secondary); }
.muted { color: var(--text-muted); font-size: .82rem; padding: 12px; }

.announcement-list { display: grid; gap: 14px; }
.announcement-card { padding: 18px; border: 1px solid var(--border); border-radius: 14px; background: var(--bg-secondary); }
.announcement-card.is-pinned { border-color: var(--accent); box-shadow: 0 0 0 1px var(--accent-glow); }
.announcement-meta { display: flex; justify-content: space-between; gap: 12px; color: var(--text-muted); font-size: .72rem; }
.announcement-card h3 { margin: 10px 0 8px; }
.announcement-card p { color: var(--text-muted); line-height: 1.6; overflow-wrap: anywhere; }
.read-state { color: #22c55e; }

@media (max-width: 1180px) {
  .nav { max-width: none; padding-inline: 16px; gap: 12px; }
  .brand-sub { display: none; }
  .nav-links { gap: 12px; }
  .nav-links a { font-size: .78rem; }
  .user-chip { min-width: 120px; max-width: 150px; }
}

@media (max-width: 900px) {
  .site-header { height: auto; min-height: var(--header-h); }
  .nav { flex-wrap: wrap; padding-block: 10px; }
  .brand { order: 1; }
  .nav-actions { order: 2; margin-left: auto; }
  .nav-links { order: 3; width: 100%; overflow-x: auto; padding-bottom: 2px; justify-content: flex-start; }
  .nav-links li { flex: 0 0 auto; }
  .user-chip-text { display: none; }
  .user-chip { min-width: auto; width: auto; padding-inline: 6px; }
  .chat-layout { grid-template-columns: 190px minmax(0,1fr); }
}

@media (max-width: 680px) {
  .team-grid { grid-template-columns: 1fr; }
  .form-row { grid-template-columns: 1fr; }
  .member-checks { grid-template-columns: 1fr; }
  .chat-layout { grid-template-columns: 1fr; }
  .chat-list { border-right: 0; border-bottom: 1px solid var(--border); max-height: 210px; overflow-y: auto; }
  .chat-panel { min-height: 430px; }
  .chat-compose { grid-template-columns: 1fr; }
  .chat-message { max-width: 92%; }
  .announcement-meta { flex-direction: column; gap: 3px; }
}

/* Teamintern Komplettupdate ------------------------------------------------ */
.teamintern-nav-icon.team-logo-icon { padding: 2px; overflow: hidden; }
.teamintern-nav-icon.team-logo-icon img { width: 100%; height: 100%; object-fit: contain; }
.role-avatar-sm, .chat-avatar { width: 34px; height: 34px; flex: 0 0 34px; object-fit: contain; }
.chat-avatar-lg { width: 42px; height: 42px; flex-basis: 42px; }
.role-image-wrap { padding: 2px; background: transparent; border: 0; }
.role-image-wrap img { width: 100%; height: 100%; object-fit: contain; }
.presence-dot.is-busy { background: #ef4444; }
.presence-dot.is-dnd { background: #b91c1c; }
.presence-dot.is-away { background: #eab308; }
.presence-dot.is-offline { background: #6b7280; }
.form-hint { margin: -4px 0 0; color: var(--text-muted); font-size: .76rem; }
.chat-title-with-image { display: flex !important; flex-direction: row !important; align-items: center; gap: 10px; min-width: 0; }
.chat-title-with-image > span { min-width: 0; display: flex; flex-direction: column; }
.message-author { display: flex; align-items: center; gap: 7px; }
.message-author img { width: 22px; height: 22px; object-fit: contain; }
.message-footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.message-footer form { margin: 0; }
.message-delete { border: 0; padding: 0; background: transparent; color: #f87171; font: inherit; font-size: .68rem; cursor: pointer; }
.message-delete:hover { text-decoration: underline; }
.pin-toggle { display: inline-flex !important; align-items: center; width: fit-content; }
.pin-toggle input { position: absolute; opacity: 0; pointer-events: none; }
.pin-toggle span { display: inline-flex; align-items: center; min-height: 38px; padding: 8px 13px; border: 1px solid var(--border); border-radius: 999px; background: var(--bg); color: var(--text-muted); cursor: pointer; }
.pin-toggle input:checked + span { color: var(--text); border-color: var(--accent); background: var(--accent-glow); }
.rule-list { display: grid; gap: 14px; }
.rule-card { display: grid; grid-template-columns: 42px minmax(0,1fr); gap: 14px; padding: 18px; border: 1px solid var(--border); border-radius: 14px; background: var(--bg-secondary); }
.rule-number { display: grid; place-items: center; align-self: start; width: 42px; height: 42px; border-radius: 12px; background: var(--accent-glow); color: var(--accent-light); font-weight: 800; }
.rule-content h3 { margin: 4px 0 8px; }
.rule-content > p { color: var(--text-muted); line-height: 1.65; overflow-wrap: anywhere; }
.inline-delete { display: inline-flex; margin-top: 10px; }
.card-actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-top: 12px; }
.btn-danger { border-color: rgba(239,68,68,.45); background: rgba(239,68,68,.12); color: #fca5a5; }
.btn-danger:hover { background: rgba(239,68,68,.2); }

@media (max-width: 460px) {
  .teamintern-nav-icon.team-logo-icon { display: inline-grid; }
  .rule-card { grid-template-columns: 34px minmax(0,1fr); padding: 14px; }
  .rule-number { width: 34px; height: 34px; }
}


/* Rollenlogo im Benutzerprofil des Headers */
.user-chip .avatar.avatar-image {
  background: transparent;
  border: 0;
  padding: 0;
  overflow: visible;
}
.user-chip .avatar.avatar-image img {
  width: 34px;
  height: 34px;
  display: block;
  object-fit: contain;
}


/* Header-Rollenlogo v4 */
.user-chip .avatar.avatar-image {
  width: 38px !important;
  height: 38px !important;
  min-width: 38px !important;
  background: transparent !important;
  overflow: visible !important;
}
.user-chip .avatar.avatar-image .header-role-logo {
  width: 38px !important;
  height: 38px !important;
  max-width: none !important;
  display: block !important;
  object-fit: contain !important;
  border-radius: 0 !important;
}
.chat-messages { scroll-behavior: smooth; }

.message-author span { display:flex; flex-direction:column; min-width:0; }
.message-author small, .ticket-sender-details { display:block; color:var(--text-muted); font-size:.7rem; margin-top:2px; }
.message-actions, .ticket-message-actions { display:flex; align-items:center; gap:10px; }
.message-actions form, .ticket-message-actions form { margin:0; }
.message-edit { border:0; padding:0; background:transparent; color:var(--accent-light); font:inherit; font-size:.68rem; cursor:pointer; }
.message-edit:hover, .message-delete:hover { text-decoration:underline; }
.ticket-message-actions { justify-content:flex-end; margin-top:10px; }

/* v10 Echtzeit und ungelesene Chats */
.chat-list-item { position: relative; grid-template-columns: auto minmax(0,1fr) auto; }
.chat-list-item > span { min-width: 0; }
.chat-list-item strong, .chat-list-item small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-unread-badge { min-width: 22px; height: 22px; padding: 0 6px; border-radius: 999px; display: inline-grid; place-items: center; background: var(--accent); color: #fff; font-size: .72rem; line-height: 1; }

/* v11 Abschluss: Ticketpriorität, Verlauf und Bildanhänge */
.ticket-history-list { display:grid; gap:10px; }
.ticket-history-item { display:grid; gap:3px; padding:10px 0; border-bottom:1px solid var(--card-border); }
.ticket-history-item:last-child { border-bottom:0; }
.ticket-history-item span, .ticket-history-item small { color:var(--text-muted); font-size:.78rem; }
.message-attachments { display:flex; flex-wrap:wrap; gap:10px; margin-top:12px; }
.message-attachments a { display:inline-flex; align-items:center; gap:6px; }

/* v12 Dashboard und Kategorien */
.dashboard-stat-grid{grid-template-columns:repeat(5,minmax(0,1fr))}.dashboard-stat-grid a{text-decoration:none}.dashboard-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin-top:22px}.dashboard-panel{padding:22px}.dashboard-panel-wide{grid-column:span 2}.dashboard-panel-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:14px}.dashboard-panel-head h2{margin:0 0 4px;font-size:1.15rem}.dashboard-panel-head p{margin:0;color:var(--text-muted);font-size:.9rem}.dashboard-list{display:flex;flex-direction:column}.dashboard-list-item{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:13px 2px;border-top:1px solid var(--card-border);text-decoration:none;color:var(--text)}.dashboard-list-item:first-child{border-top:0}.dashboard-list-item span{display:flex;flex-direction:column;gap:3px}.dashboard-list-item small{color:var(--text-muted)}.dashboard-list-item.no-link{justify-content:flex-start}.dashboard-list.compact .dashboard-list-item{padding:10px 2px}.category-admin-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.8fr);gap:24px;align-items:start}.category-list-admin{display:flex;flex-direction:column;gap:16px}.category-admin-card{position:relative}.category-admin-card.is-inactive{opacity:.62}.category-card-title{display:flex;align-items:center;gap:12px;margin-bottom:16px}.category-card-title div{display:flex;flex-direction:column}.category-card-title small{color:var(--text-muted)}.category-icon-preview{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:color-mix(in srgb,var(--category-color) 20%,transparent);border:1px solid var(--category-color);color:var(--category-color);font-weight:700}.category-form-grid{display:grid;grid-template-columns:2fr .6fr .6fr 1fr .7fr;gap:12px}.category-form-grid label{display:flex;flex-direction:column;gap:7px;font-size:.82rem;font-weight:600}.category-description{grid-column:1/-1}.category-description textarea{min-height:76px}.category-stats{display:flex;gap:14px;color:var(--text-muted);font-size:.82rem;margin:12px 0}.category-card-actions{position:absolute;right:20px;bottom:20px;display:flex;gap:8px}.category-create-card{position:sticky;top:90px}.team-tools{display:flex;gap:10px;margin-bottom:16px}.team-tools input{flex:1}.team-tools select{min-width:170px}
@media(max-width:1000px){.dashboard-stat-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid,.category-admin-grid{grid-template-columns:1fr}.dashboard-panel-wide{grid-column:auto}.category-create-card{position:static}.category-form-grid{grid-template-columns:1fr 1fr}.category-description{grid-column:1/-1}.category-card-actions{position:static;margin-top:12px}}
@media(max-width:650px){.dashboard-stat-grid,.category-form-grid{grid-template-columns:1fr}.team-tools{flex-direction:column}.category-card-actions{flex-wrap:wrap}}

/* v14 Teamintern UI Fix */
.team-tools {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 190px;
  gap: 12px;
  margin: 0 0 18px;
}
.team-tools input,
.team-tools select {
  width: 100%;
  min-height: 44px;
  margin: 0;
  border: 1px solid var(--border);
  border-radius: 12px;
  background: var(--bg-secondary);
  color: var(--text);
  padding: 0 14px;
  box-shadow: none;
}
.team-tools input::placeholder { color: var(--text-muted); opacity: 1; }
.team-tools input:focus,
.team-tools select:focus {
  outline: 0;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}
.team-tools select option { background: var(--bg-secondary); color: var(--text); }
.teamintern-nav-icon {
  font-size: 1rem;
  line-height: 1;
  font-family: "Noto Color Emoji", "Segoe UI Emoji", sans-serif;
}
.team-member-card { min-height: 76px; }
.team-member-card[hidden] { display: none !important; }
.teamintern-empty {
  min-height: 260px;
  display: grid;
  place-content: center;
  text-align: center;
  padding: 32px;
}
.chat-panel > .teamintern-empty::before {
  content: "💬";
  display: block;
  font-size: 2rem;
  margin-bottom: 10px;
}
.chat-list-item > span { min-width: 0; }
.chat-list-item strong,
.chat-list-item small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
@media (max-width: 720px) {
  .team-tools { grid-template-columns: 1fr; }
  .team-tools select { min-width: 0; }
}

/* v15 Kategorien Dark-Mode und Formularlayout */
.category-admin-grid input[type="text"],
.category-admin-grid input[type="number"],
.category-admin-grid input[type="search"],
.category-admin-grid input[type="color"],
.category-admin-grid textarea,
.category-admin-grid select {
  width: 100%;
  min-width: 0;
  min-height: 42px;
  margin: 0;
  border: 1px solid var(--border);
  border-radius: 10px;
  background: var(--bg-secondary);
  color: var(--text);
  padding: 10px 12px;
  font: inherit;
  color-scheme: dark;
  box-shadow: none;
}
.category-admin-grid textarea {
  min-height: 92px;
  resize: vertical;
  line-height: 1.45;
}
.category-admin-grid input[type="color"] {
  padding: 4px;
  cursor: pointer;
}
.category-admin-grid input::placeholder,
.category-admin-grid textarea::placeholder {
  color: var(--text-muted);
  opacity: 1;
}
.category-admin-grid input:focus,
.category-admin-grid textarea:focus,
.category-admin-grid select:focus {
  outline: 0;
  border-color: var(--accent);
  box-shadow: 0 0 0 3px var(--accent-glow);
}
.category-admin-grid select option {
  background: var(--bg-secondary);
  color: var(--text);
}
.category-form-grid label,
.category-create-card label {
  min-width: 0;
  color: var(--text);
}
.category-create-card form {
  display: grid;
  gap: 14px;
}
.category-create-card .category-form-grid {
  grid-template-columns: minmax(0, 1.4fr) minmax(90px, .6fr) minmax(110px, .7fr);
}
.category-create-card .category-description {
  grid-column: 1 / -1;
}
.category-create-card .btn,
.category-create-card button[type="submit"] {
  justify-self: start;
}
@media (max-width: 1100px) {
  .category-admin-grid { grid-template-columns: 1fr; }
  .category-create-card { position: static; }
}
@media (max-width: 720px) {
  .category-form-grid,
  .category-create-card .category-form-grid {
    grid-template-columns: 1fr;
  }
  .category-description,
  .category-create-card .category-description {
    grid-column: auto;
  }
}

/* Kategorien v16, vereinfachte Ansicht */
.category-admin-grid-simple{grid-template-columns:minmax(0,1.45fr) minmax(280px,.72fr);max-width:1050px}
.category-admin-card-simple{padding:20px}
.category-simple-fields{display:grid;gap:14px}
.category-simple-fields label{display:flex;flex-direction:column;gap:7px;font-size:.82rem;font-weight:600}
.category-simple-fields input,.category-simple-fields textarea,.category-create-card-simple input,.category-create-card-simple textarea{width:100%;box-sizing:border-box;background:var(--input-bg,#0c1320);color:var(--text);border:1px solid var(--card-border);border-radius:10px;padding:11px 12px;font:inherit}
.category-simple-fields textarea,.category-create-card-simple textarea{min-height:92px;resize:vertical}
.category-simple-fields input:focus,.category-simple-fields textarea:focus,.category-create-card-simple input:focus,.category-create-card-simple textarea:focus{outline:none;border-color:#3b82f6;box-shadow:0 0 0 3px rgba(59,130,246,.14)}
.category-simple-actions{margin-top:14px}
.category-create-card-simple{padding:20px}
.category-create-card-simple h2{margin-top:0}
.category-create-card-simple .form-group{margin-bottom:14px}
.category-create-card-simple label{display:block;margin-bottom:7px;font-size:.82rem;font-weight:600}
@media(max-width:1000px){.category-admin-grid-simple{grid-template-columns:1fr;max-width:none}}

/* v17: Kategorie-Emojis und Drag-and-Drop-Sortierung */
.category-sort-help{display:flex;align-items:center;gap:10px;min-height:42px;padding:10px 12px;border:1px solid var(--card-border);border-radius:10px;background:rgba(59,130,246,.06);color:var(--text-muted);font-size:.84rem}
.category-drag-symbol{font-size:1.2rem;color:var(--text)}
.category-sort-status{margin-left:auto;font-weight:600}.category-sort-status.is-saving{color:#93c5fd}.category-sort-status.is-success{color:#86efac}.category-sort-status.is-error{color:#fca5a5}
.category-admin-card-simple{padding-left:56px;transition:transform .15s ease,opacity .15s ease,border-color .15s ease}
.category-drag-handle{position:absolute;left:14px;top:18px;width:30px;height:44px;border:0;border-radius:8px;background:transparent;color:var(--text-muted);font-size:1.35rem;line-height:1;cursor:grab;touch-action:none}
.category-drag-handle:hover,.category-drag-handle:focus-visible{background:rgba(148,163,184,.12);color:var(--text);outline:none}
.category-drag-handle:active{cursor:grabbing}
.category-admin-card.is-dragging{opacity:.45;border-color:#3b82f6}
.category-admin-card.is-drag-over{transform:translateY(3px);border-color:#60a5fa}
.category-name-row{display:grid;grid-template-columns:92px minmax(0,1fr);gap:12px}
.category-icon-field input,.category-create-icon input{text-align:center;font-size:1.35rem}
.category-icon-preview{font-size:1.2rem}
.category-create-name-row{display:grid;grid-template-columns:92px minmax(0,1fr);gap:12px}
.emoji-quick-picks{display:flex;flex-wrap:wrap;gap:7px;margin:-4px 0 14px}
.emoji-quick-picks button{width:38px;height:36px;border:1px solid var(--card-border);border-radius:9px;background:var(--input-bg,#0c1320);font-size:1.05rem;cursor:pointer}
.emoji-quick-picks button:hover,.emoji-quick-picks button:focus-visible{border-color:#3b82f6;outline:none;background:rgba(59,130,246,.12)}
@media(max-width:650px){.category-admin-card-simple{padding-left:46px}.category-drag-handle{left:8px}.category-name-row,.category-create-name-row{grid-template-columns:74px minmax(0,1fr)}.category-sort-help{align-items:flex-start;flex-wrap:wrap}.category-sort-status{width:100%;margin-left:0}}

/* Ticketansicht v21 */
.ticket-view-hero{padding-bottom:18px}.ticket-view-title-row{display:flex;justify-content:space-between;align-items:flex-start;gap:24px}.ticket-view-subline{display:flex;flex-wrap:wrap;gap:10px 18px;align-items:center}.ticket-view-subline span:not(:first-child){color:var(--text-muted)}.ticket-view-badges{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.ticket-priority{display:inline-flex;align-items:center;border-radius:999px;padding:7px 12px;font-size:.82rem;font-weight:700;border:1px solid var(--border)}.ticket-priority-low{background:rgba(59,130,246,.12);color:#60a5fa}.ticket-priority-normal{background:rgba(34,197,94,.12);color:#4ade80}.ticket-priority-high{background:rgba(249,115,22,.13);color:#fb923c}.ticket-priority-urgent{background:rgba(239,68,68,.13);color:#f87171}.ticket-view-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:24px;align-items:start}.ticket-conversation-column{min-width:0}.ticket-conversation-card{border:1px solid var(--border);border-radius:var(--radius-lg);background:var(--surface);overflow:hidden;margin-bottom:20px}.ticket-conversation-head{display:flex;justify-content:space-between;align-items:center;padding:20px 22px;border-bottom:1px solid var(--border)}.ticket-conversation-head h2,.ticket-reply-head h2{font-family:var(--font-display);font-size:1.12rem;margin:4px 0 0}.ticket-message-count{font-size:.78rem;color:var(--text-muted);border:1px solid var(--border);border-radius:999px;padding:6px 10px}.ticket-thread-modern{padding:22px;display:flex;flex-direction:column;gap:16px}.ticket-thread-modern .message-bubble{display:grid;grid-template-columns:38px minmax(0,1fr);gap:12px;max-width:88%;margin:0;padding:0;background:transparent;border:0}.ticket-thread-modern .message-bubble.is-staff{align-self:flex-end}.ticket-thread-modern .message-bubble.is-system{align-self:center;max-width:100%;grid-template-columns:1fr}.ticket-message-avatar{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;background:var(--surface-soft);border:1px solid var(--border)}.ticket-thread-modern .is-staff .ticket-message-avatar{order:2}.ticket-thread-modern .is-staff .ticket-message-content{order:1}.ticket-message-content{padding:14px 16px;border:1px solid var(--border);border-radius:16px;background:var(--surface-soft);box-shadow:0 8px 24px rgba(0,0,0,.05)}.ticket-thread-modern .is-staff .ticket-message-content{background:rgba(37,99,235,.12);border-color:rgba(59,130,246,.3)}.ticket-thread-modern .is-system .ticket-message-content{background:transparent;border-style:dashed;box-shadow:none;text-align:center}.ticket-thread-modern .message-meta{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:9px}.ticket-thread-modern .message-meta span{font-size:.72rem;color:var(--text-muted);white-space:nowrap}.ticket-thread-modern .message-body{line-height:1.6;overflow-wrap:anywhere}.ticket-attachment-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px;margin-top:12px}.ticket-image-attachment{display:block;overflow:hidden;border:1px solid var(--border);border-radius:12px;background:var(--surface)}.ticket-image-attachment img{width:100%;height:150px;object-fit:cover;display:block}.ticket-image-attachment span{display:block;padding:8px 10px;font-size:.78rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-file-attachment{display:flex;align-items:center;gap:10px;padding:11px 12px;border:1px solid var(--border);border-radius:12px;background:var(--surface);text-decoration:none}.ticket-file-attachment small{display:block;color:var(--text-muted);margin-top:2px}.ticket-file-icon{font-size:1.3rem}.ticket-reply-card{margin:0}.ticket-reply-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-start;margin-bottom:18px}.ticket-reply-options{display:grid;grid-template-columns:1fr 220px;gap:16px}.ticket-reply-actions{display:flex;gap:10px;align-items:center}.ticket-compose-preview{margin:0 0 14px;padding:10px 12px;border:1px solid var(--border);border-radius:12px;background:var(--surface-soft);font-size:.85rem}.ticket-sidebar{display:flex;flex-direction:column;gap:16px;position:sticky;top:88px}.ticket-sidebar .card{margin:0}.ticket-sidebar-heading{display:flex;justify-content:space-between;gap:12px;align-items:center;margin-bottom:12px}.ticket-sidebar-heading span,.ticket-control-card h3,.internal-notes-card h3,.ticket-history-card h3,.ticket-danger-card h3{font-size:.95rem}.ticket-detail-list{margin:0}.ticket-detail-list>div{display:flex;justify-content:space-between;gap:18px;padding:11px 0;border-top:1px solid var(--border)}.ticket-detail-list dt{font-size:.78rem;color:var(--text-muted)}.ticket-detail-list dd{margin:0;text-align:right;font-weight:600;font-size:.84rem}.ticket-detail-list dd small{display:block;color:var(--text-muted);font-weight:400;margin-top:3px}.ticket-inline-control{margin-top:12px}.ticket-inline-control label{display:block;font-size:.78rem;color:var(--text-muted)}.ticket-inline-control select{margin-top:6px;width:100%}.ticket-danger-card h3{color:var(--danger)}
html[data-theme="light"] .ticket-message-content{box-shadow:0 8px 24px rgba(15,23,42,.06)}html[data-theme="light"] .ticket-thread-modern .is-staff .ticket-message-content{background:#eef5ff;border-color:#bfd4ff}
@media(max-width:980px){.ticket-view-layout{grid-template-columns:1fr}.ticket-sidebar{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-sidebar .internal-notes-card,.ticket-sidebar .ticket-history-card,.ticket-sidebar .ticket-danger-card{grid-column:1/-1}}
@media(max-width:700px){.ticket-view-title-row,.ticket-reply-head{display:block}.ticket-view-badges{margin-top:14px}.ticket-thread-modern{padding:14px}.ticket-thread-modern .message-bubble{max-width:100%;grid-template-columns:32px minmax(0,1fr)}.ticket-message-avatar{width:32px;height:32px}.ticket-thread-modern .message-meta{display:block}.ticket-thread-modern .message-meta span{display:block;margin-top:4px}.ticket-reply-options,.ticket-sidebar{grid-template-columns:1fr}.ticket-sidebar>*{grid-column:auto!important}.ticket-detail-list>div{display:block}.ticket-detail-list dd{text-align:left;margin-top:4px}.ticket-image-attachment img{height:180px}}

/* v22 Abschlusskorrektur für Ticketformulare und Ticketansicht */
.ticket-honeypot,
form .ticket-honeypot,
[aria-hidden="true"].ticket-honeypot {
  display: none !important;
  position: absolute !important;
  width: 0 !important;
  height: 0 !important;
  overflow: hidden !important;
  pointer-events: none !important;
}

.ticket-create-shell input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
.ticket-create-shell select,
.ticket-create-shell textarea,
.ticket-view-layout input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
.ticket-view-layout select,
.ticket-view-layout textarea,
.ticket-sidebar input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
.ticket-sidebar select,
.ticket-sidebar textarea {
  width: 100%;
  min-height: 46px;
  border: 1px solid var(--card-border) !important;
  border-radius: 10px;
  background: var(--bg-secondary) !important;
  color: var(--text) !important;
  -webkit-text-fill-color: var(--text) !important;
  box-shadow: none;
  outline: none;
}

.ticket-create-shell input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
.ticket-view-layout input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
.ticket-sidebar input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]) {
  padding: 11px 14px;
}

.ticket-create-shell select,
.ticket-view-layout select,
.ticket-sidebar select {
  padding: 10px 38px 10px 12px;
  color-scheme: dark;
}

.ticket-create-shell textarea,
.ticket-view-layout textarea,
.ticket-sidebar textarea {
  padding: 12px 14px;
  resize: vertical;
}

.ticket-create-shell input::placeholder,
.ticket-create-shell textarea::placeholder,
.ticket-view-layout input::placeholder,
.ticket-view-layout textarea::placeholder,
.ticket-sidebar input::placeholder,
.ticket-sidebar textarea::placeholder {
  color: var(--text-muted) !important;
  opacity: 1;
  -webkit-text-fill-color: var(--text-muted) !important;
}

.ticket-create-shell input:focus,
.ticket-create-shell select:focus,
.ticket-create-shell textarea:focus,
.ticket-view-layout input:focus,
.ticket-view-layout select:focus,
.ticket-view-layout textarea:focus,
.ticket-sidebar input:focus,
.ticket-sidebar select:focus,
.ticket-sidebar textarea:focus {
  border-color: var(--accent) !important;
  box-shadow: 0 0 0 3px var(--accent-glow) !important;
}

.ticket-create-shell select option,
.ticket-view-layout select option,
.ticket-sidebar select option {
  background: var(--bg-secondary);
  color: var(--text);
}

html[data-theme="light"] .ticket-create-shell input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
html[data-theme="light"] .ticket-create-shell select,
html[data-theme="light"] .ticket-create-shell textarea,
html[data-theme="light"] .ticket-view-layout input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
html[data-theme="light"] .ticket-view-layout select,
html[data-theme="light"] .ticket-view-layout textarea,
html[data-theme="light"] .ticket-sidebar input:not([type="checkbox"]):not([type="radio"]):not([type="file"]):not([type="hidden"]),
html[data-theme="light"] .ticket-sidebar select,
html[data-theme="light"] .ticket-sidebar textarea {
  background: #ffffff !important;
  color: #10152a !important;
  -webkit-text-fill-color: #10152a !important;
  border-color: rgba(15,23,42,.22) !important;
}

html[data-theme="light"] .ticket-create-shell select,
html[data-theme="light"] .ticket-view-layout select,
html[data-theme="light"] .ticket-sidebar select {
  color-scheme: light;
}

html[data-theme="light"] .ticket-create-shell input::placeholder,
html[data-theme="light"] .ticket-create-shell textarea::placeholder,
html[data-theme="light"] .ticket-view-layout input::placeholder,
html[data-theme="light"] .ticket-view-layout textarea::placeholder,
html[data-theme="light"] .ticket-sidebar input::placeholder,
html[data-theme="light"] .ticket-sidebar textarea::placeholder {
  color: #68738d !important;
  -webkit-text-fill-color: #68738d !important;
}

.ticket-control-card .ticket-inline-control,
.ticket-sidebar .ticket-inline-control {
  margin-top: 14px;
}

.ticket-control-card label,
.ticket-sidebar label,
.ticket-reply-card label,
.ticket-create-shell label {
  color: var(--text) !important;
  font-weight: 600;
}

.ticket-detail-list dt,
.ticket-inline-control label,
.ticket-create-shell .field-help,
.ticket-create-shell .form-help,
.ticket-reply-head p {
  color: var(--text-muted) !important;
}

.ticket-view-layout .ticket-message-content,
.ticket-view-layout .ticket-reply-card,
.ticket-sidebar .card {
  color: var(--text);
}

@media (max-width: 700px) {
  .ticket-create-shell input,
  .ticket-create-shell select,
  .ticket-create-shell textarea,
  .ticket-view-layout input,
  .ticket-view-layout select,
  .ticket-view-layout textarea {
    font-size: 16px;
  }
}